Performance Management

At many companies, performance improvement initiatives are managed in a decentralized manner. But without a clear understanding of how change in one area affects performance in another, it is impossible to identify the true drivers of performance and make strategic decisions with confidence.

Performance management enables a fully integrated view of performance improvement initiatives across the enterprise. It integrates cross-functional financial, operational, and key performance indicator (KPI) data to provide executives with timely and accurate information about enterprise performance. Through performance management, executives can pinpoint the most critical performance drivers and focus on improvement opportunities that will generate the most value for the business.

Why MorganFranklin?

MorganFranklin's performance management solutions leverage proven operational leading practices and emerging technologies to demonstrate the connection between performance objectives, planning, and execution. We provide the visibility executives need to make faster, more informed decisions on the three forces that drive performance: people, process, and technology.

Our teams combine business process, business intelligence (BI), and project management expertise to deliver tailored solutions. Through interviews, benchmarking, internal data analysis, and frameworks such as Balanced Scorecard and Lean Six Sigma, we assess existing business operations and recommend "quick win" opportunities to improve performance. We also implement process improvements, key performance metrics, and dashboard reporting to help decision makers monitor how resources are being utilized and ensure that improvement initiatives align with business priorities.

Capabilities

Operational Assessment: Assess performance management components at process, functional, or enterprise level and evaluate linkage to corporate goals and objectives.
Business Process Optimization: Design, refine, and implement new financial, operations, and IT processes.
Requirements Analysis and Tool Selection: Gather requirements and select and implement performance management and BI tools.
Data Management: Establish robust approach to collecting and storing key performance data.
Management Reporting: Develop flexible reporting solutions that provide transparency into cost drivers for executive and organizational stakeholders.
Performance Measurement and Metrics: Identify and align performance metrics with business strategy and mission.

Impact & Value

Reduce cost of operations
Eliminate decision-making errors caused by inaccurate or incomplete performance metrics
Focus risk management activities
Create clear linkage between operations and business strategy
Prioritize investment opportunities and improvement initiatives
Establish reliable forecasting, budgeting, and performance metrics
Foster culture of continuous improvement and sustainability